IMPORTANT NOTES
We genuinely appreciate your business, and we thank you for your patience in all things. Please be aware that:
1) WE PROCESS IN US DOLLARS ONLY
2) SHIPPING METHODS (only TRACKED packages will be replaced if lost)
Ø PRIORITY parcels are TRACKED and usually arrive in a matter of days.
If you select this method, please call and advise us so we can schedule an immediate pick-up.
Ø EXPEDITED parcels are TRACKED and usually in transit for 1-2 weeks.
Ø SMALL PACKETS AIR items are NOT TRACKED and occasionally take 4 weeks on the NA continent and a few
months internationally.
Ø TRACKED PACKET parcels are TRACKED and usually arrive at the same speed as Small Packets Air (above)
Ø LETTER MAIL Is NOT TRACKED and is only available for very thin
or small PAPER articles.
It can also be slow.
Ø IN-STORE PICK-UP is available by arrangement by calling 1-888-450-1002.
Selecting this method for non-local purchases may create delays.
3) SHIPPING DELAYS & LOST PACKAGES:
Unlike Amazon, we
are a tiny little shop with the capacity to ship once a week.
Staff away days, special events or other matters
may occasionally create delays.
Only tracked parcels will be replaced if lost.
We do our best to serve you and appreciate your
understanding.
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